FAQ

​How Do I Place An Order?

 

For an item displayed on the website as is, you can simply add it to your cart for purchase. If there are any special requests or size requests, please click on the link to "Add a Note" in the Shopping Cart and leave a comment. 

Secure Ordering & Payment Options

 

I accept Debit/Credit Card, Paypal, and Square payments.

 

Sizing

PLEASE VERIFY THE CORRECT SIZE OF ITEM BEFORE PURCHASING

To measure your wrist, you can use a fabric measuring tape or simply wrap a piece of string around your wrist and cut it to size. Then use a ruler to measure the string. For a slightly loose fit I would suggest adding 1/4in-1in

 

Average wrist sizes:

Women

small wrist is 6in-6 1/2in 

Medium wrist size 7in-7 1/2in

Large wrist size 8-8 1/2in

Men

Small wrist size 8-8 1/2in

Medium wrist size 9in-9 1/2in

Large wrist size 10-10 1/2in

If you require something to be resized; please click on the link to "Add a Note" in the Shopping Cart and leave a comment.

 

Due to each piece being handmade, the final structure may vary slightly. 

 

 

 

Shipping

For most orders, ready to ship in 3-5 business days

For custom orders the time frame will vary depending what is being requested. Once the request has been made, you will be notified of the estimated time frame.

 

All packages come with in a drawstring gift bag, wrapped in bubble wrap to protect the items.

The items will be shipped via USPS first class or priority mail with a tracking number.

Returns & Refunds

 

I gladly accept returns and exchanges

I do not accept cancellations

But please contact me if you have any problems with your order.

For Exchanges/Returns:

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

 

Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

 

  • Custom or personalized orders

  • Items on sale

 

Custom/Personalized Orders

For any custom/personalized orders there is a nonrefundable $10.00 deposit that will go towards the item once completed.

 

Questions about your order?

Please contact me if you have any questions /concerns with your order.

FREE STANDARD SHIPPING FOR ALL ORDERS OVER $25

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